Terms & Conditions

1) Acceptance of Terms

These Terms govern your use of Red Labs’ website, forms, and services. If you disagree, please do not use the services.

2) Eligibility & Accounts

Users must be legally eligible to make the relevant enquiry or transaction. Business customers must provide accurate firm, contact, licence and tax details when requested and keep them current.

3) Site Use & Prohibited Conduct

• No unauthorized access, malware, interference, or fraud.
• Respect IP/privacy rights; follow applicable laws.

4) Products & Information

• Specs/packaging/prices may change; images illustrative.
• We may limit quantities or discontinue items.

5) Business Enquiries & Documentation

Submitting a website or WhatsApp enquiry is not an order confirmation. Share your firm name, business type, location, products and quantities. A valid Drug Licence and GST details may be required depending on the product, buyer, transaction and applicable law. Red Labs may request supporting documents and may decline or hold an enquiry until requirements are verified. The products covered by this business page are not offered through general retail.

6) Pricing, Taxes & Payment

Prices, applicable GST/taxes, accepted payment method, invoice details and any credit terms will be communicated and agreed before an order is finalised. A GSTIN may be required depending on the transaction and applicable law. Do not assume cash on delivery, credit or online payment is available unless expressly confirmed in writing.

7) Supply, Shipping & Delivery

Product enquiries may be submitted online, and shipping or delivery may be arranged through direct business communication where available. No shipment is guaranteed until the order, destination, product availability, applicable documentation, payment terms and delivery charges/timelines are confirmed. Delivery options may vary by product, location and applicable law.

8) Business Transactions

This website does not provide an automated online checkout or return/refund portal. For any confirmed business order, report transit damage, shortage, expiry or other concerns promptly through the contact details on the invoice or by contacting our team. Resolution will depend on the documented transaction terms and applicable law.

9) Warranties & Medical Disclaimer

• Services/products provided “as is”, except as required by law.
• No medical advice; content is informational only.

10) Limitation of Liability

To the extent permitted by law, no indirect/special/consequential damages or lost profits/data.

11) Indemnification

You will indemnify Red Labs and its personnel against claims arising from your use, breach of Terms, or rights violations.

12) Intellectual Property

All site content/design/software is owned/licensed by Red Labs. No license granted except limited normal use.

13) Third-Party Links & Tools

External tools (payments/forms/logistics) have their own terms. Use at your own risk.

14) Privacy

See our Privacy Policy for details about information collected through our website and enquiries.

15) Compliance & Anti-Bribery

Follow all applicable laws; no unlawful inducements or kickbacks.

16) Governing Law & Disputes

Indian law governs. Courts at Chandigarh have exclusive jurisdiction. Disputes may be referred to arbitration per the Arbitration and Conciliation Act, 1996; venue Chandigarh; language English.

17) Force Majeure

No liability for delays/failures due to events beyond control (acts of God, epidemics, transport disruptions, etc.).

18) Changes to Terms

We may update Terms. Continued use after changes = acceptance of revised Terms.

19) Contact Us

Red Labs Bioscience Pvt. Ltd., Chandigarh, India · Email: redlabshs@gmail.com · WhatsApp: +91 7903110935